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A wide variety of people use .andwork, including freelancers, entrepreneurs, remote employees, and digital nomads visiting from overseas.
We offer four main types of plans: Monthly, Weekly, Drop-In, and Ticket Plans. Available options vary depending on the location, so please check each facility’s page for details.
Yes, one-day use is available. You can even use the space starting from just one hour.
Yes, you can use .andwork even if you are not staying at the hotel.
Yes, guests staying at the hotel can use .andwork free of charge.
At .andwork shibuya and .andwork kyoto, 24-hour plans are available. For detailed hours of operation, please check each facility’s page.
No reservation is required for Drop-In use.
However, Monthly and Weekly plans do require advance registration.
• For the Monthly Plan: please apply through MyPage.
• For the Weekly Plan: please apply from the plan list on each facility’s page.
All seating is on a hot-desk basis, so reservations are not available. Please note that on certain days the space may be unavailable due to events or private bookings. We recommend checking the facility availability in advance on MyPage.
Yes, there may be days when the space is unavailable due to private bookings or events. On such days, the information will be updated on MyPage, so please check there before your visit.
Yes. If you’d like to arrange a tour, please contact us through the inquiry page.
Yes. If your guests are Free Members, we kindly ask that each of them register as a Free Member. If you are a Monthly Member, your guests can join without registering.
Please make your payment at the front desk on the day of use. We accept a wide range of payment methods, including cash, credit cards, and transportation IC cards.
Meeting rooms are available only at .andwork kyoto. To reserve, please contact the facility directly.
Phone booths are available only at .andwork shibuya and .andwork kyoto.
You can reserve them through MyPage, so please check there for details.
Yes, free drinks are available at all of our locations.
Yes, all of our locations offer a Happy Hour in the evening. It is available to one-day users, ticket plan users, weekly users, and monthly members.
Yes, the nap service is available at .andwork shibuya and .andwork kyoto. Please note that availability may vary depending on hotel occupancy. At the Shibuya location, the nap service is available exclusively for Monthly Members.
Yes, web meetings are possible at all locations. However, please note that the spaces are open areas.
Yes, English support is available. Many of our users come from overseas, so you can feel comfortable joining us.
Yes, in principle, each seat is equipped with a power outlet.
Background music is always played at .andwork. Please note that we are unable to stop or adjust the volume of the BGM.
At .andwork osaka, a live DJ performance is held every evening.
No, we do not have private office spaces.
We offer a variety of rental items such as Type-C and Lightning cables, as well as extension cords. At .andwork shibuya, kyoto, and osaka, monitors and PC stands are also available. Please ask the front desk staff if you need any items. (Some rentals may require a fee.)
Yes! At .andwork shibuya and kyoto, we host monthly Meetups.
In addition, many members use the evening Happy Hour—held at all locations—as a chance to network and connect, so we encourage you to join in.
Depending on the content, we may be able to accommodate it. Please contact us through the inquiry page to discuss further.
An admission fee is required at the time of contract. The prorated fee for your first month of use will be charged at the beginning of the following month.
Monthly Plans can only be paid by credit card. Payment will be processed at the beginning of the following month.
The Monthly Plan can be used starting from just one month.
After registering as a Free Member, please apply for the Monthly Plan through MyPage. Once your application is reviewed and approved, you’ll be able to start using the plan.
Process:
Free Member Registration → Monthly Plan Application → Schedule Review → Screening → Payment → Start of Use
The screening process usually takes about 2–3 days. Same-day approval may be difficult, so we recommend applying in advance.
No, screenings are not conducted online. They are carried out at the respective facility.
Yes, corporate contracts are available. We also offer discounts for contracts with two or more members, so please feel free to contact us for details.
You can cancel at the end of the current month by submitting a cancellation request through MyPage by the 15th of that month.
If you submit your request on or after the 16th, your cancellation will take effect at the end of the following month.
Yes, you can pause your membership for up to 3 months free of charge.
No, the fee remains the same. Monthly charges apply even in months when you do not use the service.
Additional charges apply for services such as lockers, mail reception, and corporate registration.
Yes, mail reception is available by adding an optional service.
No, we do not provide mail forwarding services.
Yes, lockers are available as an optional service.
Yes, this service is available only at .andwork shibuya. Please note that additional fees apply.
Yes, you may invite up to 3 guests per day for up to 2 hours free of charge. For stays longer than 2 hours, additional fees will apply.
Yes, we offer the Unlimited Plan, which gives you access to all .andwork locations. If you plan to use multiple locations, this plan is highly recommended.
For standard Monthly Plans, unlimited use is available only at the facility where you signed the contract. If you wish to use other locations, a separate Drop-In fee will apply. Please note that Monthly Plan fees and Drop-In fees cannot be combined into a single payment.
No, .andwork does not accept use as a virtual office.